I called a driver I look and the time kept changing for the driver to be there I looked...
GetHuman2323446's customer service issue with Uber from February 2019
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The issue in GetHuman2323446's own words
I called a driver I look and the time kept changing for the driver to be there I looked in the driver was going the wrong way when I look at it showed a female driver A man answered so I told him show me a female driver and he said it was wrong and he asked me my name and I told him and I said well you're going the wrong way so he pulls up by me he didn't went all the way around he pulls up by me picks me up and starts going down on Euclid and I'm telling him you're going down Euclid and we need to be going the other way I stay in Cleveland Heights he began to get rude and telling me he knows where he's going I said you could have turned up in the dryer with right here and he begins to be rude he pulls up in University Hospitals emergency room where he's not supposed to to be through the emergency ambulance driveway but he's telling me he can't turn and go back down Euclid, that's illegal he sits there tells me to get out of this car I said when my money is put back on my car when the trip has been canceled I will get out your car he said well I'm going to cancel the trip I said what cancel the trip then I said because I'm not getting out of car until the trip is canceled he never canceled it he called me out my name I was called beaches other names that I do not appreciate told me I need to be in a cage that he's an ex bet so I begin to tell him so is my husband do you need me to have him come down here both of you need to be in cages what he states to me get out of my car so I cancel the ride because he didn't and then I got out the car I began to walk down the street with him study being rude to me he is very rude and very unprofessional I've been riding with Uber and Lyft for over * years and I've never had a problem with a driver disrespecting me but he is very rude and very disrespectful
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