I recently put Uber on my phone when I was on a trip. However I never finished putting...

GetHuman2234199's customer service issue with Uber from February 2019

1 view
 | 
32280 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman2234199's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2234199's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2234199 will want to follow the link below to head to their help center. We will check on GetHuman2234199 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2234199 may need:
Email address, Phone number, and Full name
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman2234199's own words
I recently put Uber on my phone when I was on a trip. However I never finished putting it on there or did I uploaded my credit card. I have recently been given notices in French that there were charges on my Uber account in Dallas February *. I was actually in Atlanta February * using Uber with my friend. I need help understanding why I am receiving these messages and if there is any buddy who has hacked into or made a false account in my name please contact by phone at **********.
GetHuman2234199 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman2234199 fixed the problem
We are waiting for GetHuman2234199 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2234199 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman2234199
Feb 18th, 2019 - 8 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 32280 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2234199 started working on this issue
Feb 18th 5:47pm