I ordered uber yesterday from Airport to home. The driver canceled my trip because i wa...

GetHuman-plakuedu's customer service issue with Uber from February 2019

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The issue in GetHuman-plakuedu's own words
I ordered uber yesterday from Airport to home. The driver canceled my trip because i was in the wronng spot and charged cancelation fee. I filed a cancel dispute with uber on mobile app and they refunded cancellation fee to uber cash. I ended up ordering another uber and got charged full. Didnt get deducted the refund fee. I need my refund on my card or will dispute it with my cc. This is not how you charge people
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Uber

Customer service issue
Reported by GetHuman-plakuedu
Feb 15th, 2019 - 8 mons ago
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GetHuman-plakuedu started working on this issue
Feb 15th 3:31pm