I purchased an Uber Gift Card and applied $** to my Uber Cash making my account balance...

GetHuman-lalashab's customer service issue with Uber from February 2019

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The issue in GetHuman-lalashab's own words
I purchased an Uber Gift Card and applied $** to my Uber Cash making my account balance $**.** on Tuesday *******. For the past * days ive been trying to confirm a ride with Uber from my job, to my house, but when i press to CONFIRM MY PICKUP LOCATION , it gives me a message saying that my payment method is not able to be accepted at this time and i need to choose another payment option to get a ride. I do not have any other form of payment such as a debit*credit card which is why i bought the Uber card to begin with!!! So on top of the $** spent for the Uber card, ive had to pay for a taxi cab to get home from work the past * nights! Theres no customer service phone number to talk to anyone about my issue which is not only annoying but totally rediculous that a nation wide transportation service cannot be reached via phone to answer*assist in troubleshooting rider issues!!! Please respond with an answer on how to fix this problem im having with my account. Thank you
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Customer service issue
Reported by GetHuman-lalashab
Feb 15th, 2019 - 8 mons ago
I have an issue with Uber too
Seen by 5 customers so far
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GetHuman-lalashab started working on this issue
Feb 15th 5:22am
GetHuman-lalashab shared this issue with your circles on Google+
Feb 15th 5:36am
GetHuman-lalashab indicated the issue is not fixed yet.
Feb 15th 4:08pm
GetHuman-lalashab indicated the issue is not fixed yet.
Feb 22nd 2:32am