I have several problems with Uber and cannot find an appropriate way through their app...

GetHuman2206904's customer service issue with Uber from February 2019

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The issue in GetHuman2206904's own words
I have several problems with Uber and cannot find an appropriate way through their app or website to address my concerns. My concerns are these.**. There is no phone number to contact them**. There are uber charges on my american express bill for trips I did not take and also do not show up on the "My Trips" section. I want to discuss this with someone at Uber**. I live in Miami and speak English and often I get drivers who speak only Spanish. I don't know how to insure I get an a driver who speaks English.**. In the last few trips I did take, the drivers took the longest route possible. I have a severe problem with back pain and need the shortest route. If I know the route and the driver speaks English, I can re-direct them. Other wise I am at their mercy.**. Items * and * are the reasons I have stopped using uber except in an extreme emergency.

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Dear uber * I'm a uber driver , I have a problem to my uber p***enger app , I see...I ordered a Uber through the app when I originally ordered the Uber it said the U...I cannot log into my Uber app so I have no way of calling you and you offer no ot...I can only sign in with Uber through a website not through Uber app my profile ha...Cannot find an uber after signing up for uber rewards. Uber rewards *****, just u...****o*I have a problem with the uber App I cant request uber or use it at all it...im an uber driving and im having problem signing in the app please helpHaving problem with my Uber account
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Uber

Customer service issue
Reported by GetHuman2206904
Feb 14th, 2019 - 2 years ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 31964 others
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Timeline

GetHuman2206904 started working on this issue
Feb 14th, 2019 4:06pm

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