My issue is that I place a ride on yesterday evening . once my driver notified me that...

GetHuman-dsholme's customer service issue with Uber from January 2019

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The issue in GetHuman-dsholme's own words
My issue is that I place a ride on yesterday evening . once my driver notified me that she was here. I had sent a message back saying I would be right there. I still had time remaining before she was to cancel my ride. Uber gave me a $* credit to my uber account which was applied to my next trip that same evening. My only issue is instead of them giving me a credit I was still charged $* to credit card. I just want my credit card refunded. I am not asking for an exchange of credit for a refund I just want a refund to my bank account. I just don't think I should have been charged $* and given a $* credit to my uber account.
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Customer service issue
Reported by GetHuman-dsholme
Jan 15th, 2019 - 9 mons ago
I have an issue with Uber too
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Jan 15th 4:39pm