I was released from hospital yesterday morning, I requested Uber, when driver showed up...

GetHuman1944572's customer service issue with Uber from January 2019

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The issue in GetHuman1944572's own words
I was released from hospital yesterday morning, I requested Uber, when driver showed up she said she could not take me to my destination, she called Uber to let the know and took me to a different location to wait for another Uber! I was in extreme pain as I just had a pacemaker implanted! She said I would not be charged! I was why? This was not my fault! Please correct this error! Thank you
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Uber

Customer service issue
Reported by GetHuman1944572
Jan 11th, 2019 - 5d ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 29394 others
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Timeline
GetHuman1944572 started working on this issue
Jan 11th 4:41pm