My son occasionally takes Uber’s from school to home and the drive is ** minutes. A cou...

GetHuman-boddenno's customer service issue with Uber from January 2019

Help with my Uber issue
The issue in GetHuman-boddenno's own words
My son occasionally takes Uber’s from school to home and the drive is ** minutes. A couple of weeks ago he randomly got charged $** when he normally gets charged $*-$** for an Uber from school to home. Why was he charged more than normal and I would like to get some of that money back. Also I would likw to know why whenever I get charged it always adds and additional $*.** from Uber but separately.
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Uber

Customer service issue
Reported by GetHuman-boddenno
Jan 8th, 2019 - a mon ago
I have an issue with Uber too
Fixed
Seen by 3 customers so far
Similar issue to 29076 others
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GetHuman-boddenno started working on this issue
Jan 8th 2:41am
GetHuman-boddenno indicated the issue is not fixed yet.
Jan 9th 3:46am