FIRST TRIP THIS AM WENT WELL ALTHO BY A ROUNDABOUT ROUTE. TIP WAS ADDED BUT NOT ACCEPT...

GetHuman553159's customer service issue with Uber from January 2019

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The issue in GetHuman553159's own words
FIRST TRIP THIS AM WENT WELL ALTHO BY A ROUNDABOUT ROUTE. TIP WAS ADDED BUT NOT ACCEPTED, DENYING VISA, ALTHO IT HAD ACCEPTED THAT ACCOUNT FOR THE RIDE. *WOULD NOT SCHED ULE RETURN TRIP DUE TO OUTSTANDING $* TIP ADDED.*ATTEMPTED TO RESOLVE WITH ASSISTANCE FROM DENTAL EMPLOYEES. SPENT MORE THAN AN HOUR BEFORE CALLING A FRIEND FOR A PICKUP. VERY DISAPPOINTED IN UBER.*ORIGINAL TRIP SHOULD BE CREDITED BACK. THANK YOU.
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Uber

Customer service issue
Reported by GetHuman553159
Jan 7th, 2019 - a mon ago
I have an issue with Uber too
Fixed
Seen by 3 customers so far
Similar issue to 29056 others
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GetHuman553159 started working on this issue
Jan 7th 9:32pm
GetHuman553159 indicated the issue is not fixed yet.
Jan 7th 9:33pm