on new years eve I requested a black car in new York city the man locked me out of the...

GetHuman1891635's customer service issue with Uber from January 2019

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The issue in GetHuman1891635's own words
on new years eve I requested a black car in new York city the man locked me out of the car and told me I cancelled you took to long he called me on my phone because he was down the block and across the street from our restaurant we came out my whole family in less then a minutes we were looking for him but he was not in the right place and still in the rain we found him in maybe a minute look below we requested the ride and he cancelled in * minutes I have on my phone when he called me I am very disappointed with this situation I even have a uber credit card this is my second e-mail the guy is a piece of ***** Black *Ride cancelled * * * ***:**pm *Request accepted *** * * ***:**pm *Request canceled
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Customer service issue
Reported by GetHuman1891635
Jan 3rd, 2019 - 4 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman1891635 started working on this issue
Jan 3rd 10:34pm