This mail is regarding the last ride which i had booked by uber from mysore satellite b...

GetHuman-youngski's customer service issue with Uber from January 2019

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This mail is regarding the last ride which i had booked by uber from mysore satellite bus stand to bangalore international airport . While booking i had chosen the option of online payment . But at the end of the ride the driver asked for cash instead of online payment . Since i had a flight to catch i dint have much time to serch for change of payment of option once the ride was complete . And had to pay cash of rs *** that was displayed on drivers uber account . Once the airport procedures were complete i had to check for the recipt of my latest ride . But couldn't find and hence called up the cab driver and discussed tge issue . He infomed that he would call up the office after ** and discuss tge same issue and inform me back . *But till today i am having same issue . Again today i had a conversation with the uber driver (nagendra). He told that i will have to report this issue myself for the same . *Kindly help me solve this issue so i can start using uber cabs again .*Also please find a solution for these last minute change of payment option .*Attaching the voice clip of telephonic conversation with the uber drive .
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Uber

Customer service issue
Reported by GetHuman-youngski
Jan 3rd, 2019 - 4 mons ago
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GetHuman-youngski started working on this issue
Jan 3rd 7:16am