I was a cancellation fee for a trip I took, and now I have no way of contacting anyone to dispute it.

GetHuman1862458's customer service issue with Uber from December 2018

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The issue in GetHuman1862458's own words
After spending ** minutes signing up with the uber app because it was glitching, I accidentally cancelled my trip trying to go back and see something. I immediately requested a trip again, and received the exact same driver (within ** seconds). Now I'm being charged a cancellation fee? For "inconveniencing"a driver...who didnt even notice the trip was cancelled for ** seconds. I would like it on record that I want to dispute this charge and that I wl no longer be using your services, if your business model revolves around collecting a card number and immediately hitting it with hidden fees. J would like to know who I may speak with about reversing this charge. It would also be great

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Customer service issue
Reported by GetHuman1862458
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 28333 others
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GetHuman1862458 started working on this issue
Dec 30th, 2018 4:27pm