Hi Uber Team,**I am unable to access my account " Error - Account is disabled".*Not su...

GetHuman1830767's customer service issue with Uber from December 2018

5 views | 27993 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1830767's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1830767's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1830767 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1830767 can let us know if they help or not.
Before contacting them, items GetHuman1830767 may need:
Email address, Phone number, and Full name
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1830767's own words
Hi Uber Team,**I am unable to access my account " Error - Account is disabled".*Not sure about the reason*I haven't cancelled any trips, one driver in Guwhati refused to drop*us to Guwhati airport he told i cant drop at airport please cancel the*trip so we cancelled and again we booked the other one for airport*, that driver didn't even bother to pick the call - we called more*than ** times so no other option we cancelled and last driver picked*us from Assam transport corporation point but he asked us to give cash*instead of paytm so he told us he will drop to airport if we are*giving cash , we were running out of time to catch a flight so he*cancelled a trip from his side.**Could you please help me to access account**Thanks,* Prema

GetHuman1830767 did not yet indicate what Uber should do to make this right.

How GetHuman1830767 fixed the problem

We are waiting for GetHuman1830767 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1830767 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1830767
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 27993 others
0 customers following this


GetHuman1830767 started working on this issue
Dec 26th, 2018 12:36pm