On December **th I request a service of uber black to go from cra ** ****-* to Calle...

GetHuman1828488's customer service issue with Uber from December 2018

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The issue in GetHuman1828488's own words
On December **th I request a service of uber black to go from cra ** ****-* to Calle ******-** in Bogota, and as you have on your records I do this trip frequently when we visit Colombia, Today on the **th of December I was surprise for the amount charge, the time register for the trip is * hr. Plus the drop off is not the address where we were drop off. Appears on file that Daniel ride for an hour and took us to Tv. **a ***-** and the amount charge is trip * B***N and the amount is U$ **.** plus * other charges on **-**-**** for U$ *.** each and one more on **-**-**** for U$*.** **The second problem is on **-**-**** we requested a ride from the drop off address Calle *** **-** approximately *:** am and a Renault Logan never arrive and after * minutes the driver canceled, not me, So I have to request an other one at *:**am .**As you can see this ride was $ **.*** COP WHEN Daniel at *:** pm on **-** -** charge me $**.*** COP.*I would like to be reimbursed to MC ending in **** for Daniel overcharge and the cancellation fee. *Best regards,*Vicky Munizza

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Uber

Customer service issue
Reported by GetHuman1828488
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 27950 others
0 customers following this

Timeline

GetHuman1828488 started working on this issue
Dec 25th, 2018 9:10pm

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