First driver said it will take ** minutes to get to my home to go to BART IN EL CERITO...

GetHuman-mesfinza's customer service issue with Uber from December 2018

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The issue in GetHuman-mesfinza's own words
First driver said it will take ** minutes to get to my home to go to BART IN EL CERITO.*Then he canceled it while I’m still waiting. Then I called again and this driver came in * minutes to drop me off at del Norte Bart then since he was going to work in south San Francisco he said if I pay him **.** he will rather take me to SFO. I agreed and gave him$**.***Next thing I see a charge of $**.** on my Amex from Uber.*Please strengthen this ness and credit me.*Name Mesfin-Zaid phone ***********Email- *****@***.com
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Uber

Customer service issue
Reported by GetHuman-mesfinza
Dec 17th, 2018 - 2 mons ago
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GetHuman-mesfinza started working on this issue
Dec 17th, 2018 3:11pm