Thank you for the support – **.*I have had an Uber account for several years.**.*I want...

GetHuman-arhiras's customer service issue with Uber from December 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-arhiras's own words
Thank you for the support – **.*I have had an Uber account for several years.**.*I wanted to update my account to accept American Express Platinum card credits, Uber Cash**.*I tried to no avail.**.*I called AMEX Platinum tech support and they had me delete my card and add it back in. This lead to a string of problems.**.*We tried to delete the credit card and reinstall. Would not delete and added the card yet again. Each time I tried to delete they came back, I think my AMEX card shows up about * or * times, saying they are deleted so they don’t go away.**.*Uber app still did not communicate with AMEX for credits.**.*Tried to delete my uber account and reinstall. This was attempted more than once, and lead to adding in more than one email address (*****@***.com , and *****@***.com) and passwords . My only mobile phone * ***-***-****.**.*At present I have NO working Uber account and my emails and passwords are blocked.**.*The above sequence of events is my best recollection.

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Uber

Customer service issue
Reported by GetHuman-arhiras
Dec 11th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 26429 others
0 customers following this

Timeline

GetHuman-arhiras started working on this issue
Dec 11th, 2018 11:03pm

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