On Thanksgiving I ordered an uber. As the uber entered my inlaws driveway. My phone die...

GetHuman404487's customer service issue with Uber from December 2018

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The issue in GetHuman404487's own words
On Thanksgiving I ordered an uber. As the uber entered my inlaws driveway. My phone died and canceled the uber. The driver said i could pay cash or rebook. I didnt feel compatable doing this. My phone was dead. I didnt take the uber. When i went to book the Uber yesreday. It said i had a balance of **.** . Since I didnt take the uber. Why would I be charged. Thanks for looking into this for me. Contact naomiholliday*** @gmail.com
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Uber

Customer service issue
Reported by GetHuman404487
Dec 8th, 2018 - 6 mons ago
I have an issue with Uber too
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Timeline
GetHuman404487 started working on this issue
Dec 8th, 2018 11:40pm