used uber on dec. *th at *:** am,at Ft .Laud Airport, called for driver and he went to...

GetHuman-jim_hill's customer service issue with Uber from December 2018

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The issue in GetHuman-jim_hill's own words
used uber on dec. *th at *:** am,at Ft .Laud Airport, called for driver and he went to my home*instead of coming to the Airport. he left my home and came to the Airport to pick us up.*The trip should have been $ **.**.*When i checked my checking account this morning $***.** had been debited from my account.*i would like for this mistake to be reconciled immediately, and my funds placed back in my account.*please call me with any definitive corrrections.*great being a customer, would like to continue being a customer when this situation is corrected.
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Customer service issue
Reported by GetHuman-jim_hill
Dec 6th, 2018 - 5 mons ago
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GetHuman-jim_hill started working on this issue
Dec 6th, 2018 10:38pm