I am trying to cancel my ridepass. I no longer live in a supported city. According to U...

GetHuman-chalogo's customer service issue with Uber from December 2018

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The issue in GetHuman-chalogo's own words
I am trying to cancel my ridepass. I no longer live in a supported city. According to Uber help, the uber app has a choice for ride pass that allows cancellation. That option does not show on my app.
GetHuman-chalogo did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman-chalogo
Dec 6th, 2018 - 8d ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 25596 others
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Timeline
GetHuman-chalogo started working on this issue
Dec 6th 10:21pm