I attempted to obtain a trip at *** this evening December *. I waited in front of...
GetHuman-dagolde's customer service issue with Uber from December 2018
Help with my Uber issue
First: share to improve GetHuman-dagolde's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dagolde's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dagolde will want to follow the link below to head to their help center. We will check on GetHuman-dagolde later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dagolde may need:
Email address, Phone number, and Full name
The issue in GetHuman-dagolde's own words
I attempted to obtain a trip at *** this evening December *. I waited in front of *** Park Avenue south Manhattan. The app said driver arriving in * minutes. I waited ** minutes. The app contually showed arriving in * minutes. While waiting in the cold I placed * phone calls thru the app to Tingjun. None of my calls were answered. I waited another * minutes. I tried to cancel but the app did not process my request. The app froze then returned with the message request did not go through try again. In total frustration I hailed a yellow cab.
GetHuman-dagolde did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-dagolde fixed the problem
We are waiting for GetHuman-dagolde to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.