On Thudsday evening, Dec **th, I booked*requested an Uber ride from Ft. Lauderdale Int...

GetHuman-waughj's customer service issue with Uber from December 2018

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The issue in GetHuman-waughj's own words
On Thudsday evening, Dec **th, I booked*requested an Uber ride from Ft. Lauderdale Int'l Airport to Banyan Air Services, Ft. Lauderdale Executive Airport, which is a ride I take frequently which normally cost me about $**.**.(Express ride) On this particular date (Dec**th) I requested the same ride at the Express rate and was charged $**.** (plus) for the very same route*destination. I asked the driver-DANIEL, driving a Black BMW--cannot remember the lisence plate number--but he could not give me an answer or reason for the high rate. A regular Airport Taxi charges ONLY $**.** for the exact same ride!! Had I noticed the FARE price before confirming my request for your ride, I certainly would not have accepted--why would I or any one else, when I could have save at least $*.** by using a regular Taxi!! Please explain the hugh rate increase or refund my VISA with approx $**.**.

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Customer service issue
Reported by GetHuman-waughj
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 27756 others
0 customers following this


GetHuman-waughj started working on this issue
Dec 22nd, 2018 11:02pm

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