To whom it may concern: **My backpack was left in an Uber vehicle last week Monday...

GetHuman1688103's customer service issue with Uber from December 2018

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The issue in GetHuman1688103's own words
To whom it may concern: **My backpack was left in an Uber vehicle last week Monday (**********) that ended up canceling on me because my cart (as I planned to walk back from the grocery store) did not fit in the trunk and the driver did not want the cart in the backseat of her car. The trip was cancelled, and as I was still recovering from a bout with illness, did not have my wits completely about me. About * min later, I realized I did not have my backpack. I contacted the driver, and she confirmed that yes, the backpack was in the backseat of her car. **Long story short, it is now the *th of December, over a week later, and the Uber driver has not yet returned my backpack, even after multiple calls and texts, has been slow at communicating with me, as I am deaf, and has acted very unprofessionally at times, though I have tried to be serious and blunt about the situation.** I have important medication, presciption glasses, and school-related things in my backpack that I desperately need and I am honestly at the end of my rope in my efforts trying to resolve this. **Do you have any tips or suggestions on how to resolve this and can you help me please? **Thank you for your cooperation in this matter, **Augusta Skoog.
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Uber

Customer service issue
Reported by GetHuman1688103
Dec 4th, 2018 - 2 mons ago
I have an issue with Uber too
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Timeline
GetHuman1688103 started working on this issue
Dec 4th, 2018 4:43pm