The location services was messed up in my phone and i was charged an excessive amount g...

GetHuman-itmkat's customer service issue with Uber from December 2018

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The issue in GetHuman-itmkat's own words
The location services was messed up in my phone and i was charged an excessive amount gor a trip i didnt need. My brother was only going a couple of blocks down the road but the location services changed the zip code and sent my brother about an hour away. I was charged ** dollars for that trip because my brother has a speech impairment and the driver couldn't understand that he was driving too far off. I had to contact the driver when i realized he had gone too far. The driver then had turn around and drop him back at his pick up point.
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Customer service issue
Reported by GetHuman-itmkat
Dec 4th, 2018 - 2 mons ago
I have an issue with Uber too
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GetHuman-itmkat started working on this issue
Dec 4th, 2018 3:48pm