My name is Erin Burns, and I lost my phone in my Uber driver's phone. I am unable to re...

GetHuman-geatorne's customer service issue with Uber from December 2018

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The issue in GetHuman-geatorne's own words
My name is Erin Burns, and I lost my phone in my Uber driver's phone. I am unable to reach my driver, because I don't have his name, I can not sign in on Uber's website to report my phone missing and can not contact my driver, because the verification code needed is being sent to my phone, which I do not have. I have erased my phone and left a message on the screen with the number to reach me and it is an iPhone *S and I would like to know how to proceed to get my phone back.
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Uber

Customer service issue
Reported by GetHuman-geatorne
Dec 1st, 2018 - 6 mons ago
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Timeline
GetHuman-geatorne started working on this issue
Dec 1st, 2018 7:52pm