*. Driver was late for pickup because he couldn't find location.***. Driver spent time...
GetHuman-zekenitz's customer service issue with Uber from December 2018
Help with my Uber issue
GetHuman-zekenitz's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zekenitz will want to follow the link below to head to their help center. We will check on GetHuman-zekenitz later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-zekenitz may need:
Email address, Phone number, and Full name
The issue in GetHuman-zekenitz's own words
*. Driver was late for pickup because he couldn't find location.***. Driver spent time negotiating with other passenger to become her private driver giving her his private number and taking hers.***. Driver didn't drop me off at my destination. Denied it was on his map when we were in front of street which was narrow and up a hill. Dropped off over one block from destination. I am ** years old and the walk up hill and over one block was strenuous. Driver was incredibly rude and what should have been a twenty minute rip was a ** minute trip as driver drove slowly so as to chat up female passenger for business purposes.
GetHuman-zekenitz did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-zekenitz fixed the problem
We are waiting for GetHuman-zekenitz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.