This is Dr.Farukh from New york.i booked a ride yesterday in uber pool.* From Brooklyn...
GetHuman-drbhatti's customer service issue with Uber from November 2018
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The issue in GetHuman-drbhatti's own words
This is Dr.Farukh from New york.i booked a ride yesterday in uber pool.* From Brooklyn to world trade center .The driver named Muhammad ( Car Honda Accord T******C) accepted the ride.the fare showed that time was *.**.we changed the plan to go to to timesquare.we asked the driver what should we do as we can not change the destination by ourselves in uber pool.he asked us to check fare from Brooklyn to timesquare, it was showing **.**.we asked him whether we can pay cash to him the remaining ** dollars if he drops us to new destination which was timesquare rather than old destination which was world trade center.driver agreed and he took us there and asked for **$ cash ,we got off and got receipt from Uber for **$.he looted me.it was Uber pool not Uber X since he took other passenger in that ride too.I couldn't change the the destination but I guess he changed himself.so we paid total ** $(**$ * **$ cash )for the ride which was of **.*$.I would request to sort out the issue and refund me my **$ since we have paid ** for **$ ride.thankyou
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