My ** year old son has set up an account using g my email. I am unable to access this a...

GetHuman-fivehens's customer service issue with Uber from November 2018

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The issue in GetHuman-fivehens's own words
My ** year old son has set up an account using g my email. I am unable to access this account in any way. Since he is under age you have a responsibility for his safety!!! And I need help getting this account deleted. I have tried you *** ways but of course all the verification is being sent to his phone. I can’t access the app like you say because this is my phone. Did I tell you he is underage!!! If he gets in an Uber without my permission I am holding Uber responsible!You need a phone number! It is unfair to have customers go through this process when we need urgent help. Or any help for that matter. No wonder there are so many safety issues with your company! I need immediate help!!! I prefer a phone call ***-***-****
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Uber

Customer service issue
Reported by GetHuman-fivehens
Nov 30th, 2018 - 6 mons ago
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Timeline
GetHuman-fivehens started working on this issue
Nov 30th, 2018 8:31pm