On Nov **st I took a ride with Jean. We got stuck in horrible traffic. I told Jean how...

GetHuman1662850's customer service issue with Uber from November 2018

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The issue in GetHuman1662850's own words
On Nov **st I took a ride with Jean. We got stuck in horrible traffic. I told Jean how to go to avoid the traffic since I live in the area and knew how to avoid the traffic. Jean only wanted to follow the GPS. He would not listen to me. I was supposed to get a credit of $**.** for the ride. I have a screen shot of the adjustment. However the credit of $**.** does not appear on my credit card. Please help me. Thank You.
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Uber

Customer service issue
Reported by GetHuman1662850
Nov 30th, 2018 - 6 mons ago
I have an issue with Uber too
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Timeline
GetHuman1662850 started working on this issue
Nov 30th, 2018 7:48pm