I let Uber driver Julian (grey Honda Civic) know I was in the parking garage. The sidew...

GetHuman-panzarel's customer service issue with Uber from November 2018

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The issue in GetHuman-panzarel's own words
I let Uber driver Julian (grey Honda Civic) know I was in the parking garage. The sidewalks were covered in ice and I have groceries and my toddler. He then later notified me he was there but at the sidewalk. I again told him I was in the parking garage. He did not move. I proceeded outside and showed the sidewalk, like hey I can’t get to your door. He rolled down his window. Verified it was me by speaking my name. I said yes. He then drove off and left me on the street. Cancelled the trip or something because I could not find him to notify you guys what happened.
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Customer service issue
Reported by GetHuman-panzarel
Nov 28th, 2018 - 9 mons ago
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GetHuman-panzarel started working on this issue
Nov 28th, 2018 6:48pm