My credit card was charged $*** on November ** ****. I did not use my account for Uber...
GetHuman1638219's customer service issue with Uber from November 2018
Help with my Uber issue
First: share to improve GetHuman1638219's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1638219 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1638219 may need:
Email address, Phone number, and Full name
The issue in GetHuman1638219's own words
My credit card was charged $*** on November ** ****. I did not use my account for Uber ride for a long time. *Several months ago somebody bought * Uber credits of $*** each that was charged to my Visa card. I reported it to my bank and they changed my credit card number. Since then I did not use Uber through this account. *On November ** I updated my credit card number on Uber account but couldn’t use it for a ride. And next this $*** charge appears on my vida account.*There is also a $*** Uber credit that shows on my phone app.*Please review my account as it looks that there is something wrong going on with it. *My next step again to contact my bank if I won’t here from you.*Thank you.*Ludmila Stevenson
GetHuman1638219 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1638219 fixed the problem
We are waiting for GetHuman1638219 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.