My credit card was charged $*** on November ** ****. I did not use my account for Uber...

GetHuman1638219's customer service issue with Uber from November 2018

4 views | 24419 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman1638219's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1638219 got the right customer help using our suggestion.
Before contacting them, items GetHuman1638219 may need:
Email address, Phone number, and Full name
The issue in GetHuman1638219's own words
My credit card was charged $*** on November ** ****. I did not use my account for Uber ride for a long time. *Several months ago somebody bought * Uber credits of $*** each that was charged to my Visa card. I reported it to my bank and they changed my credit card number. Since then I did not use Uber through this account. *On November ** I updated my credit card number on Uber account but couldn’t use it for a ride. And next this $*** charge appears on my vida account.*There is also a $*** Uber credit that shows on my phone app.*Please review my account as it looks that there is something wrong going on with it. *My next step again to contact my bank if I won’t here from you.*Thank you.*Ludmila Stevenson

GetHuman1638219 did not yet indicate what Uber should do to make this right.

How GetHuman1638219 fixed the problem

We are waiting for GetHuman1638219 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1638219 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1638219
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 24419 others
0 customers following this


GetHuman1638219 started working on this issue
Nov 27th, 2018 4:59pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians