My credit card was charged $*** on November ** ****. I did not use my account for Uber...

GetHuman1638219's customer service issue with Uber from November 2018

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The issue in GetHuman1638219's own words
My credit card was charged $*** on November ** ****. I did not use my account for Uber ride for a long time. *Several months ago somebody bought * Uber credits of $*** each that was charged to my Visa card. I reported it to my bank and they changed my credit card number. Since then I did not use Uber through this account. *On November ** I updated my credit card number on Uber account but couldn’t use it for a ride. And next this $*** charge appears on my vida account.*There is also a $*** Uber credit that shows on my phone app.*Please review my account as it looks that there is something wrong going on with it. *My next step again to contact my bank if I won’t here from you.*Thank you.*Ludmila Stevenson
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Uber

Customer service issue
Reported by GetHuman1638219
Nov 27th, 2018 - 9 mons ago
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GetHuman1638219 started working on this issue
Nov 27th, 2018 4:59pm