My son ordered a uber ride this past Friday a few minutes later he had to cancel he was...

GetHuman-vrutigli's customer service issue with Uber from November 2018

3 views
 | 
24286 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-vrutigli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vrutigli's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vrutigli will want to follow the link below to head to their help center. We will check on GetHuman-vrutigli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vrutigli may need:
Email address, Phone number, and Full name
The issue in GetHuman-vrutigli's own words
My son ordered a uber ride this past Friday a few minutes later he had to cancel he was charged the *.** cancelation fee on his account but when he looked at his bank statement you took **.** out. I would like to know why and then I would like you to credit his account the **.**. *His acct email is *****@***.com*I am inquiring on his behalf because he is back at college and difficult to deal with this. His name is Dominic Rutigliano my name is Veronica Rutigliano please advise how you will be handling this and when he will get his money back?
GetHuman-vrutigli did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-vrutigli fixed the problem
We are waiting for GetHuman-vrutigli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-vrutigli fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-vrutigli
Nov 26th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
Similar issue to 24286 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vrutigli started working on this issue
Nov 26th, 2018 6:35pm