My son ordered a uber ride this past Friday a few minutes later he had to cancel he was...
GetHuman-vrutigli's customer service issue with Uber from November 2018
Help with my Uber issue
First: share to improve GetHuman-vrutigli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vrutigli's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vrutigli will want to follow the link below to head to their help center. We will check on GetHuman-vrutigli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-vrutigli may need:
Email address, Phone number, and Full name
The issue in GetHuman-vrutigli's own words
My son ordered a uber ride this past Friday a few minutes later he had to cancel he was charged the *.** cancelation fee on his account but when he looked at his bank statement you took **.** out. I would like to know why and then I would like you to credit his account the **.**. *His acct email is *****@***.com*I am inquiring on his behalf because he is back at college and difficult to deal with this. His name is Dominic Rutigliano my name is Veronica Rutigliano please advise how you will be handling this and when he will get his money back?
GetHuman-vrutigli did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-vrutigli fixed the problem
We are waiting for GetHuman-vrutigli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.