I haven’t used Uber before is my first ride really free? How do I get the free ride

GetHuman-ginanc's customer service issue with Uber from November 2018

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The issue in GetHuman-ginanc's own words
The problem: I haven’t used Uber before is my first ride really free? How do I get the free ride
GetHuman-ginanc did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman-ginanc
Nov 26th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 5 customers so far
Similar issue to 24282 others
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GetHuman-ginanc started working on this issue
Nov 26th, 2018 6:11pm