GetHuman1620984's customer service issue with Uber from November 2018
Help with my Uber issue
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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1620984's own words
Go home ... I took this Uber home from work, the guy’s name is Ashraf, it was $*.** at around *:** last night. **** US-** BUS, Myrtle Beach, SC *****, USA to *** **rd Ave N., Myrtle Beach SC *****, USA **** I instantly see that his windows are down, and It’s cold outside so that’s weird. I open the door and get hit in the face with this horrible smell and he told me somebody just puked in his car. I thought to myself that this ************ should have cleaned it, but instead of saying something I scooted to the other side because I’m nice and just wanted to go home from a long day of work. I wake up this morning and he charged me a $*** clean up fee? I reported an issue using the app and received an email saying that they can’t do anything about it because they have pictures, and then sent me pictures of the vomit. I asked if Ashraf had a dashboard camera or something or if there was actual evidence of me puking in his car, no response so I’m preparing to sue both the driver and the company itself. I just want my money back...
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