**** Uber

GetHuman1620984's customer service issue with Uber from November 2018

24149 similar
0 following
Help with my Uber issue
GetHuman1620984's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1620984 will want to follow the link below to head to their help center. We will check on GetHuman1620984 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1620984's own words
Go home ... I took this Uber home from work, the guy’s name is Ashraf, it was $*.** at around *:** last night. **** US-** BUS, Myrtle Beach, SC *****, USA to *** **rd Ave N., Myrtle Beach SC *****, USA **** I instantly see that his windows are down, and It’s cold outside so that’s weird. I open the door and get hit in the face with this horrible smell and he told me somebody just puked in his car. I thought to myself that this ************ should have cleaned it, but instead of saying something I scooted to the other side because I’m nice and just wanted to go home from a long day of work. I wake up this morning and he charged me a $*** clean up fee? I reported an issue using the app and received an email saying that they can’t do anything about it because they have pictures, and then sent me pictures of the vomit. I asked if Ashraf had a dashboard camera or something or if there was actual evidence of me puking in his car, no response so I’m preparing to sue both the driver and the company itself. I just want my money back...
GetHuman1620984 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1620984 fixed the problem
We are waiting for GetHuman1620984 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1620984 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1620984
Nov 25th, 2018 - 10 mons ago
I have an issue with Uber too
Seen by 3 customers so far
Similar issue to 24149 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
GetHuman1620984 started working on this issue
Nov 25th, 2018 10:19am
GetHuman1620984 indicated the issue is not fixed yet.
Nov 25th, 2018 10:21am