When doe’s Uber plan to fix the rigged rating system that favors the passengers. It giv...
GetHuman1611904's customer service issue with Uber from November 2018
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The issue in GetHuman1611904's own words
When doe’s Uber plan to fix the rigged rating system that favors the passengers. It gives passengers a glimpse into what the driver has rated them – before the passenger rates – is unfair to drivers. It gives drivers an incentive to leave dishonest ratings that are more positive than reality warrants. And it gives passengers the opportunity to retaliate with their own lower ratings of drivers. Drivers should not have to live in fear of retribution and retaliation this circumvents the integrity of the system. Not fair that passengers get to dictate the rating that they receive.**Suggested fix is to hide the driver rating until the passenger has rated the driver or a time period has lapsed and they can no longer rate the last driver. Or just hide the passenger rating from them altogether. Passengers are a referee and a player in the game NOT FAIR sham on you Uber.
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