When doe’s Uber plan to fix the rigged rating system that favors the passengers. It giv...

GetHuman1611904's customer service issue with Uber from November 2018

1 view
 | 
23977 similar
 | 
0 following
Help with my Uber issue
GetHuman1611904's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1611904 will want to follow the link below to head to their help center. We will check on GetHuman1611904 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1611904 may need:
Email address, Phone number, and Full name
The issue in GetHuman1611904's own words
When doe’s Uber plan to fix the rigged rating system that favors the passengers. It gives passengers a glimpse into what the driver has rated them – before the passenger rates – is unfair to drivers. It gives drivers an incentive to leave dishonest ratings that are more positive than reality warrants. And it gives passengers the opportunity to retaliate with their own lower ratings of drivers. Drivers should not have to live in fear of retribution and retaliation this circumvents the integrity of the system. Not fair that passengers get to dictate the rating that they receive.**Suggested fix is to hide the driver rating until the passenger has rated the driver or a time period has lapsed and they can no longer rate the last driver. Or just hide the passenger rating from them altogether. Passengers are a referee and a player in the game NOT FAIR sham on you Uber.
GetHuman1611904 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1611904 fixed the problem
We are waiting for GetHuman1611904 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1611904 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman1611904
Nov 23rd, 2018 - 10 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 23977 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1611904 started working on this issue
Nov 23rd, 2018 7:02pm
GetHuman1611904 shared this issue with friends on Facebook
Nov 23rd, 2018 7:03pm
GetHuman1611904 shared this issue with friends on Facebook
Nov 23rd, 2018 7:04pm