On Thursday, **th November, We ordered a Uber car to take us from the K*K Hotel George...

GetHuman-tzemachb's customer service issue with Uber from November 2018

8 views
 | 
23946 similar
 | 
0 following
Help with my Uber issue
GetHuman-tzemachb's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tzemachb will want to follow the link below to head to their help center. We will check on GetHuman-tzemachb later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-tzemachb may need:
Email address, Phone number, and Full name
The issue in GetHuman-tzemachb's own words
On Thursday, **th November, We ordered a Uber car to take us from the K*K Hotel George in Kensington London to the Primark department store in Oxford Street, London and on entering the car, the driver asked which of the two stores in Oxford Street. I told him that it was adjacent to the Selfridges department store.*He replied that it was OK and we started off.*After some time, he stopped the car and told us that we had reached our destination. *When I poinyed out that we were not in Oxford Street,but in Hanway Street and that he had contracted to take us to Oxford Street, he became angry and told me that I was being rude and that we must get out of his car.*To avoid any altercation with him, we did this but only after I told him that he had not heard the last of this saga.*We then had to walk a few hundred yards until we found Oxford Street and another few hundred yards until we found the store.*My wife had undergone surgery on her back and due to our ages, (** and **), this is why we had originally registered with Uber.*I have photos of the car registration number and also the site where he forced us out of his car.*I feel that at least we should be credited with the cost of this trip.
GetHuman-tzemachb did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-tzemachb fixed the problem
We are waiting for GetHuman-tzemachb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tzemachb fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-tzemachb
Nov 23rd, 2018 - 10 mons ago
I have an issue with Uber too
Not resolved
Seen by 8 customers so far
Similar issue to 23946 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tzemachb started working on this issue
Nov 23rd, 2018 1:11pm
GetHuman-tzemachb shared this issue with friends on Facebook
Nov 23rd, 2018 1:14pm