I called a uber chapchap car this afternoon and the uber driver is Dorothy. She did n...

GetHuman1695239's customer service issue with Uber from December 2018

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The issue in GetHuman1695239's own words
I called a uber chapchap car this afternoon and the uber driver is Dorothy. She did not jet arrive at my place to pick me , but she clicked the journey starting button from her phone and the uber map in my phone showed her car had arrived at my place and started charging me. So at last I cancelled this uber car from my phone uber app. And it shows I have to pay ***ksh then I can use uber to call a car in future. Pls solve this problem immediately.
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Customer service issue
Reported by GetHuman1695239
Dec 5th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman1695239 started working on this issue
Dec 5th, 2018 3:41pm