hello. I'm enrolled in the american express $*** per year with AX platnium and i confir...

GetHuman1537910's customer service issue with Uber from November 2018

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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1537910's own words
hello. I'm enrolled in the american express $*** per year with AX platnium and i confirm im with them, they said since june. the issue is they keep having to manually keep me my credit because in the uber app wont allowed me to do it. i did contact uber and they gave me the steps to do it. adding a new card then deleting AX and adding it back, that didnt work. other step was to delete the app and installed it again, i did that twice and it didnt work. when im trying to add or delete a credit or debit card from the app it says theres an issue with my account. the responds i keep getting from uber seemed to be from a machine and not a human, hopefully this works. if theres a place i can go i will go if need be.*thank you

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Uber

Customer service issue
Reported by GetHuman1537910
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 22552 others
0 customers following this

Timeline

GetHuman1537910 started working on this issue
Nov 10th, 2018 11:11pm

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