Share Details: Hi, I’ve lived at my place * years and never had a problem with someone...

GetHuman1533003's customer service issue with Uber from November 2018

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The issue in GetHuman1533003's own words
Share Details: Hi, I’ve lived at my place * years and never had a problem with someone dropping me off. The first moment I got into the car, he said he can’t drop me off on the left side of **th Ave. I asked him why, he said it’s not possible. We kept going back and forth with me telling him that I cab home daily and never had an issue. But he said car can’t park on the left side of **th, which is just downright ridiculous. He finally said that it’s an inconvenience for him due to the Lincoln tunnel entrance. Today’s rain is very very heavy and he insists on dropping me off on the right side. I planned ahead, scheduled this trip in advance. Didn’t see any price until the moment he picked me up. I can’t even see the price now. (Can send screenshots). How is this ok? Now I’m in his car, wondering where he’s gonna drop me off? Is this really someone with *.* rating? Do all his riders live on the right side of an avenue? I expect more from Uber, please let me know what you are doing about this ASAP! Also please note that I have screenshots of the app quoting me

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Uber

Customer service issue
Reported by GetHuman1533003
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 22409 others
0 customers following this

Timeline

GetHuman1533003 started working on this issue
Nov 9th, 2018 11:25pm

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