I was charged for a number of trips from one side of the street to the other, for an ad...

GetHuman-blkanaki's customer service issue with Uber from November 2018

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Help with my Uber issue
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The issue in GetHuman-blkanaki's own words
I was charged for a number of trips from one side of the street to the other, for an address in Illinois, USA each with a $*** tip... I'm in bloody Australia.**Disputing these trips via the app has resulted in no action*response, I've since cancelled the associated credit card to prevent further charges and once the refund is settled, I'll be deleting the Uber account entirely.**As I've been unable to locate a customer service number which deals with anything other than 'drivers', I've been forced to resort to trawling the internet for a means of direct contact, which in itself is a ******** way to conduct customer service.**The bank has told me that if Uber doesn't contact me*resolve this issue within ** hours they'll perform a charge back against all Uber chargers on my card.**Traditional taxi services may be a pain the **** but **** me, atleast they've got their points of contact sorted.

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Uber

Customer service issue
Reported by GetHuman-blkanaki
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 22271 others
0 customers following this
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Timeline

GetHuman-blkanaki started working on this issue
Nov 9th, 2018 4:15am
GetHuman-blkanaki indicated the issue is not fixed yet.
Nov 9th, 2018 4:19am