GetHuman1504387's customer service issue with Uber from November 2018

13 views | 21899 similar | 0 following
Help with my Uber issue
GetHuman1504387's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1504387 will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1504387 can let us know if they help or not.
The issue in GetHuman1504387's own words
Im trying to get hold of the driver and have my phone back ... I took Uber to pick up my granddaughter today, *******. I was dropped off at **** Plum St in Pinole at St Joseph School around * pm. Unfortunately my cell phone fell off my purse in the passenger side and didn't realize it until I am about to call for uber to take us home. I don't have any number for Uber to call and up to this time I am still trying to get hold of Uber. My driver was Josue and he was driving a white Toyota with trip number X*wxs San Francisco but could not remember his plate number. Please have him call me at ***-***-**** or at ***-***-****where he can leave a message here I can get hold of him or email me at *****@***.com to let me know how I can pick It up from him. He picked me up at my home in El Sobrante. I called my phone several times and it only rang. I called it again after an hour or so but the phone was off.*Please help me find my phone.*Thank you.*Theresa
I cant get hold of Uber customer service number to get help and I don't have access to another phone to get his situation resolved.
Please let me know how I can get in touch with Josue or help me get back my phone.
I had been using over for almost a year now.
I don't know how to fix this since there is nobody to talk to or phone number to call. Please help get him get in touch with me or get me his phone number so I can make arrangements to pick it up.
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Uber service
Customer service issue
Reported by GetHuman1504387
Nov 6th, 2018 - 4 years ago
Seen by 13 customers so far
Similar issue to 21899 others
0 customers following this
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GetHuman1504387 started working on this issue
Nov 6th, 2018 4:50am
GetHuman1504387 indicated the issue is not fixed yet.
Nov 6th, 2018 5:06am
GetHuman1504387 indicated the issue is not fixed yet.
Nov 9th, 2018 10:59pm
GetHuman1504387 indicated the issue is not fixed yet.
Nov 9th, 2018 11:00pm
GetHuman1504387 indicated the issue is not fixed yet.
Nov 10th, 2018 7:13am

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