I just downloaded the Uber app and opened acct. I tried twice to request p*u for tomorr...

GetHuman1475096's customer service issue with Uber from November 2018

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The issue in GetHuman1475096's own words
I just downloaded the Uber app and opened acct. I tried twice to request p*u for tomorrow *:**am. I clicked confirm...then it switched my day and time to immediate pickup! I was able to cancel *st but *nd time it connected to a driver and had to pay as driver showed. Now I just rcvd email showing a ride has been scheduled for tomorrow...but it has a completely different p*u address and doesn't show my second stop? When I go into, "my upcoming" to edit corrections...it states I have no upcoming requests? I try to put *n new request and shows ERROR each time. If its not showing in, my upcoming tab..how can I change as I don't want another charge?
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Uber

Customer service issue
Reported by GetHuman1475096
Nov 3rd, 2018 - a mon ago
I have an issue with Uber too
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GetHuman1475096 started working on this issue
Nov 3rd 3:49am