Good afternoon, I apologize.**I accidentally ordered Uber. I honestly don't know how I...

GetHuman-paddimel's customer service issue with Uber from November 2018

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The issue in GetHuman-paddimel's own words
Good afternoon, I apologize.**I accidentally ordered Uber. I honestly don't know how I did it! I was working in the garage and saw the car pull up. I waved thinking it was my neighbor. The driver got out and asked if I wad Paddi and did I call Uber. **Oh my gosh! I said I didn't know I did, apologized, tipped him and cancelled the trip with his help. **I accepted the cancellation fee. But then I see a wait fee, again! So I was trying to send a note about that, but instead it said it would refund the charge. **Gosh, this fee of charging folks is frustrating, but I understand it completely. However, I was right there and didn't realize I ordered the car.**Please charge the fee without the wait time. And I also want you to know what a nice man the driver was. Very friendly, smiling and told me no worries about the call. Another excellent driver you have hired. Absolutely as nice as could be. I wish I could have left a * star rating on his profile, but I didn't see that option.**I am learning how to use Uber applications better every day. I so appreciate this service, not just for me, but for my ** year old mother as well.**Thank you so very much, and I apologize again and will be more careful with my phone. I had a flip phone, but my son got me this phone so he could download Uber and I could use your services.**Have a good weekend. Paddi
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Uber

Customer service issue
Reported by GetHuman-paddimel
Nov 2nd, 2018 - a mon ago
I have an issue with Uber too
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Seen by 8 customers so far
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GetHuman-paddimel started working on this issue
Nov 2nd 11:19pm