Hi, lve been with uber for * years now. Unable to retrieve a car , due to a balance of...

GetHuman1471273's customer service issue with Uber from November 2018

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The issue in GetHuman1471273's own words
Hi, lve been with uber for * years now. Unable to retrieve a car , due to a balance of $ *.** outstanding from previous ride. This has never happened to me , please get back to me with a answer. Also tryed to insert same credit card number claims it needs another credit card. *Checked my credit card nothing wrong at my end .*Why wouldn't the charge go in all together from previous ride. Let me know your findings.
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Customer service issue
Reported by GetHuman1471273
Nov 2nd, 2018 - a mon ago
I have an issue with Uber too
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Seen by 1 customer so far
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GetHuman1471273 started working on this issue
Nov 2nd 3:52pm