I requested an uber pool today and on the map it was showing me a different pick up loc...
GetHuman-merkozan's customer service issue with Uber from November 2018
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The issue in GetHuman-merkozan's own words
I requested an uber pool today and on the map it was showing me a different pick up location so I called the driver to figure out where he was. His response was very rude and he told me well I don't know what map you are looking at. So he told me where he was and I said I was going to walk towards him and he kept on being rude. I asked him if he wanted to leave and I would request another ride he said he would wait. I got in the car and he kept getting lost started asking me for directions.*Then he says this is your drop off and it was * blocks away from home. I explained that this was not my location and he said that's what the GPS says and also because its pool. I told him that I always use pool and this have never happened. He then told me that IT'S NOT HIS PROBLEM NEXT TIME I SHOULD GET UBER X. I'm in a an area that's not really safe and I'm alone. At least I had the option to cancel the ride. If this is the new way of uber pool that's all he had to say to me*The past couple of weeks I have been using Lyft and been getting great service and prices. Today just confirmed I should cancel ubur as soon as I use my credit.*Very horrible service!!!
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