My issue is with an Uber driver who simply never showed up at the correct address reque...

GetHuman1461637's customer service issue with Uber from November 2018

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The issue in GetHuman1461637's own words
My issue is with an Uber driver who simply never showed up at the correct address requested. It took place on July **th in Kissimmee Florida. I have tried to email Uber about this and no one appeared to respond appropriately. I complained to my Visa company and now Uber is saying that I owe money I had no choice but to cancel the ride after ** minutes of the driver not responding as to his location I was not the issue the driver was. Up until that point I had never had an issue with Uber and I certainly pay my bills. I refuse to pay $** for someone who simply did not show up and did not want to give accurate information to my questions that I texted* What I want from Uber. Is the. Outstanding. payment due oremoved and someone to put me back in good standing. I've paid all my bills in the past but I refuse to pay for someone who simply didn't show up.
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Uber

Customer service issue
Reported by GetHuman1461637
Nov 1st, 2018 - a mon ago
I have an issue with Uber too
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GetHuman1461637 started working on this issue
Nov 1st 1:51am