I have very little faith that you even look at the messages I’ve sent. Up till now I’ve been right as I’ve not heard back from anyone ive reached out to. Prove me wrong and stop wasting my time trying to get help. Ive tried everything possible that you advised and got nowhere. What a way to deceive people. Why bother putting things on your app if they don’t work? You offer little help to those who need it. I doubt very much that this will even get your attention. I’ll be surprised to see if you even look at it. I’ll be expecting you to contact me in a timely fashion! It’s sad when people depend on someone who could care less and puts them through so much to get nowhere. I’m hoping that I’ve reached someone from all the places I’ve tried. Ive done everything I could do now it’s up to you to show you get what your customer is asking you for. How hard is that?

GetHuman1395198's customer service issue with Uber from October 2018

6 views | 19788 similar | 0 following
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1395198's own words
To activate my account and get some support. ... Why is it you can send me my receipts but neglect to respond at the help center you have. Ive updated my information as soon as I could and was not aware you were unable to contact me because I have continued to get emails from you. So there’s no way I knew you weren’t getting my messages. I even gave you my messenger name. That’s really what I’m expected to believe? Now that you clearly have all my information I expect to hear back from you at the soonest time possible.ive done everything I can to resolve this matter now it’s up to you to do the right thing and contact so I have transportation! It’s been a real inconvenience for me waiting for an answer. It shouldn’t be this difficult to get help. When you haven’t had one problem emailing me my reciters with how much money I spend every ride I take! So I’m amazed you tell me you couldn’t contact me. I’m done trying to get you to help me tonight. But I will expect someone to contact me tomorrow to get this resolved. You have no excuse anymore to reply to me. Thanks for nothing. Ive wasted so much time trying to get an answer it’s unbelievable! I cant believe I have to depend on you for support . What a joke!
That everything I tried got me nowhere and I’m exhausted and disappointed!
Respond to all the messages I sent! Quit wasting my time!
Two years . Just an answer to my question so I have a ride.
Everything you have on your app !
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Uber

Everything
Customer service issue
Reported by GetHuman1395198
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 19788 others
0 customers following this

Timeline

GetHuman1395198 started working on this issue
Oct 23rd, 2018 5:07am

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