I was going to attend a concert, booked a uber. Waited half hour for a ten minute arriv...

GetHuman-siticos's customer service issue with Uber from October 2018

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The issue in GetHuman-siticos's own words
I was going to attend a concert, booked a uber. Waited half hour for a ten minute arrival time. Called my driver and he said he didn't have me in his system after I was already charged. I am running late now and will most undoubtedly miss the opening act which is whom I was going to see in the first place, really ruined my day. The driver was basil and i was heading from grand oaks apt in gurnee to beer head in Vernon hills. Want total refund!
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Uber

Customer service issue
Reported by GetHuman-siticos
Oct 20th, 2018 - a mon ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-siticos started working on this issue
Oct 20th 4:07pm