I have a huge problem with Uber service representatives, and payment charges before a c...

GetHuman-pjean's customer service issue with Uber from October 2018

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The issue in GetHuman-pjean's own words
I have a huge problem with Uber service representatives, and payment charges before a customer gets to thier location, that's if the driver in my case doesn't pick you up and report they successfully reached my location and then go to another location not even on my drop-off(**** NW ***nd street),by the way u can check my history, I'm charged additional fees for a ride I didn't take and other locations (**** Sherman Cir N, Miramar, FL) and or additional riders!! Before I confirmed my Uber I selected the express pool with one person which said $* and some cents, my total came up to $*.** I never paid this amount before while going out coming from Amazon located in opa-locka even when I had a pool!!
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Customer service issue
Reported by GetHuman-pjean
Oct 20th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 3 customers so far
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GetHuman-pjean started working on this issue
Oct 20th, 2018 12:16pm