I took * trips with Uber today from the same addresses and was charged ** dollars more...
GetHuman-laurenat's customer service issue with Uber from October 2018
Help with my Uber issue
First: share to improve GetHuman-laurenat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-laurenat's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laurenat will want to follow the link below to head to their help center. We will check on GetHuman-laurenat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-laurenat may need:
Email address, Phone number, and Full name
The issue in GetHuman-laurenat's own words
I took * trips with Uber today from the same addresses and was charged ** dollars more for one of the trips. It was not surge pricing and I don't understand the difference in price. Please refund my money. The trip was from ** Foster Road in Pennington, New Jersey to the Barnes Foundation in Philadelphia. We left the Barnes at around *:** and the driver told me that surge pricing had not started yet. I am tired of being taken advantage of.
GetHuman-laurenat did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-laurenat fixed the problem
We are waiting for GetHuman-laurenat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.