I had scheduled a *:** a.m. pickup the night before and around *:** a.m. I got a call t...

GetHuman-cosimang's customer service issue with Uber from October 2018

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The issue in GetHuman-cosimang's own words
I had scheduled a *:** a.m. pickup the night before and around *:** a.m. I got a call that they are canceling me due to being too far away. This issue has now happened to me twice and I am a fairly new rider. I have * days that I need to be at work at * a.m. You have NO idea how this inconveniences me to now scramble for a ride this early in the morning. Your drivers are rude and don't seem to care about my situation. I so thought this was going to be a good experience but so far NOT SO!!!! Any solutions to this problem? I'm paying $**-$** for a * mile trip that is only minutes away. TOO bad the buses do't run that hour for I have NEVER experienced a problem with them!!!! You guys talk yourself up SO much only to be let down!!!!
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Uber

Customer service issue
Reported by GetHuman-cosimang
Oct 18th, 2018 - a mon ago
I have an issue with Uber too
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GetHuman-cosimang started working on this issue
Oct 18th 6:21pm